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The Shade Store
- Shades & Blinds
- Port Chester, NY
About this business
Handcrafted in the USA since 1946, The Shade Store provides custom window treatments made from the finest materials and exclusive designer fabrics. Visit our Port Chester showroom located on the Connecticut/New York border to meet with a design expert and experience our interactive product displays. View our full collection of shades, blinds, and drapery online and order free fabric swatches to find the right style for your home. With our free measurement service, you can expect your window treatments to fit perfectly. All o... read more
Location details
21 Abendroth Ave, Port Chester, NY, 10573, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Good customer service and the product I wanted.
Installer Omar was fantastic
keep up the good customer service experience and I will continue to use you
I've furnished four of my homes from the Shade Store throughout northern and southern CA. I had the worst installation schedule out of all these transactions. My shades came on Oct 24th, I had to wait until Nov 07th for the installation. That's 2 1/2 weeks too long this time. I first interact with Vicky in September. I could have had someone done it twice. The Solar panel accessories didn't come as I had expected so we are needing to schedule another appointment, which is a huge inconvenience for me since I had to basically ... read more
The install was very smooth and quick. The guys installing were great. The one issue we have is with the cords for all 3 shades. The cord looks really cheap. Like a shoelace. I was expecting something a bit nicer given the price of the shades. The anchors for the shades also look like cheap plastic. Are there any other options for cords? They really detract from the overall look and it’s quite disappointing. I don’t recall seeing this in the showroom.
Our design consultant, Theresa, was very helpful both w/ design options but also in pursuing clarification of terms and conditions of our contract. Kudos to Terry!
The entire Shade Store team did a fantastic job of working together to come up with a great drapery solution for a challenging French Door application. The drapery material we selected works perfectly for the room. We are particularly pleased with the ceiling mounted track and the way that the panels are divided to fit the areas for stacking! We could not be more pleased with the final result. The installer did a very good job and
Kate is a wonderful source of help.
What stood out was the teamwork and how everyone (and everything) worked seamlessly. The online sales associate, an in-store representative, and the professional installer were prepared and assisted us through the entire process as we were trying to work within our budget. That included several quotes and adjustments by the online sales associate and recommendations by an in-store representative who helped provide alternative solutions (even though it was an unscheduled visited). What drove the project home was how amazin... read more