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The Shade Store
- Shades & Blinds
- Port Chester, NY
About this business
Handcrafted in the USA since 1946, The Shade Store provides custom window treatments made from the finest materials and exclusive designer fabrics. Visit our Port Chester showroom located on the Connecticut/New York border to meet with a design expert and experience our interactive product displays. View our full collection of shades, blinds, and drapery online and order free fabric swatches to find the right style for your home. With our free measurement service, you can expect your window treatments to fit perfectly. All o... read more
Location details
21 Abendroth Ave, Port Chester, NY, 10573, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I ORDERED SHADES ON 9/20-IT WAS NEVER MENTIONED THAT THE LEAD TIME WOULD BE 6 WEEKS. I TOTALLY UNDERSTAND SUPPLY ISSUES, BUT LACK OF TRANSPERANCY REALLY ANNOYED ME. IT WOULD HAVE BEEN NICE TO TELL ME ON 9/20 THAT THE SHADES I CHOSE MAY TAKE LONGER TO GET, JUST A HEADS UP WOULD HAVE MADE ME RELAX. INSTEAD AN APPOINTMENT WAS SET UP, I THOUGHT THE MAN WOULD COME WITH SHADES, THERE WAS 0 COMMUNICATION UNTIL I ASKED WHAT THE STORY WAS. I LOVE THE SHADES, THEY ARE GREAT. THE INSTALLER AND MEASURER WERE PERFECT GENTLEMEN. BUT THERE... read more
Installer was late
The installer is professional and friendly. He also is thorough - he disposed of the packaging. Goes above and beyond.
N/A
Page was great during the sales process, providing us with good advice so we could make the best decision for us. Her colleagues for the measuring and installation were also great and very cordial.
Even tho all of those experiences were good my curtains are too long . I’m waiting to hear about resolution of my problem
I had two different installations that were canceled due to illness for the installer.Those installations were rebooked,but delaying my installation.
The associate who installed our shades sang lullabies to our 7 week old daughter! It was a great experience for all (I hope)! Thank you!
Terrific service and a great product. The installation was delayed twice, which was disappointing, but when they finally arrived (5:00 on a Friday night), they were professional in every way and worked hard! We’re happy with our new shades