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The Shade Store
- Shades & Blinds
- Port Chester, NY
About this business
Handcrafted in the USA since 1946, The Shade Store provides custom window treatments made from the finest materials and exclusive designer fabrics. Visit our Port Chester showroom located on the Connecticut/New York border to meet with a design expert and experience our interactive product displays. View our full collection of shades, blinds, and drapery online and order free fabric swatches to find the right style for your home. With our free measurement service, you can expect your window treatments to fit perfectly. All o... read more
Location details
21 Abendroth Ave, Port Chester, NY, 10573, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Eileen Faury was absolutely fantastic. Great to work with, super responsive - even came out and remeasured because the original measurements seemed off. Very impressed. And the installer was great. Arrived on time, had booties to keep our house clean, walked me through everything AND broke down boxes and took the trash with him. A wonderful experience all around. Thank you, Tracy Sherman
Your team was awesome to work with. Definitely recommend you to our friends.
It was a pleasure to work with Morella on this little project. I will definitely recommend her and the Shade Store to my friends. I was also really pleased that my installation date was moved up to meet my schedule after it had to be pushed out over a week due to installer illness. in the end it was installed 3 days later than planned but before my guests arrived so I am very happy!
It was a confusing customer service process and I have to wait three months to get my order installed!
The selection, quotation and review process is unnecessarily more complicated than necessary. It took forever to finalize the order as well as comprehend the range of options
The sales experience was great, no issues, very accommodating. However, the installation process was a different story. 5 of my shades and 1 valence had multiple smudges on them. I also had 2 lopsided shades. I am waiting to hear back from a customer experience manager to resolve the issue.
Shades are beautiful, except my apartment that gets sun all day long is like a hothouse. I still want professional guidance.
Paula was easy to work with and very professional Marcos was quick and efficient installing shades Happy experience
I was impressed with the professionalism of staff throughout the whole process and am very happy with the product.