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The Shade Store
- Shades & Blinds
- Port Chester, NY
About this business
Handcrafted in the USA since 1946, The Shade Store provides custom window treatments made from the finest materials and exclusive designer fabrics. Visit our Port Chester showroom located on the Connecticut/New York border to meet with a design expert and experience our interactive product displays. View our full collection of shades, blinds, and drapery online and order free fabric swatches to find the right style for your home. With our free measurement service, you can expect your window treatments to fit perfectly. All o... read more
Location details
21 Abendroth Ave, Port Chester, NY, 10573, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Fabric not as expected. Cords not secured to wall
The measure fellow didn’t measure an Entire wall of windows. Our sales person came over and did it herself. The shade unraveled the 1st time we used it. The motor fell into the roller. We had to have a technician repair it. The installers stuffed our trash and recycling bins on their way out. I did not notice at the time but have not been able to use them. That was irritating.
Some items were measured incorrectly and the installers will have to make another trip. Management and my salesperson are on top of the situation and I am just waiting for another date. Everyone involved has been attentive to our needs.
Clia in Roslyn, NY spent a lot of time assisting me with selecting fabric, hardware, shades and treatments for our bedroom. She was patient, congenial and professional. The result far extended our expectations.
Everyone was excellent and I am looking to purchase my next window treatments as a result of my experience
So happy we found the Shade store, it was a wonderful experience. The staff were friendly and knowledgeable. The product was great, made and shipped so quickly. The installer Steve was efficient and respectful of our home. Love the double roller shades. They are perfect, exactly what I was looking for and the cost was reasonable.
From the moment we walked into the store through installation our experience was amazing! Toula is one of the best sales people I have ever worked with. She is friendly, knowledgeable, professional, and really listens to the client and has a great eye for design. She made the whole experience less overwhelming. The installers were on time, friendly, and professional. They took the time to make sure everything was done to our satisfaction. We would definitely recommend The Shade Store!
Everyone was very helpful and entirely professional. I am very pleased. Thank you.
Everything was so smooth and easy! I appreciate all the hard work each individual puts into the process. Thank you so much!