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The Shade Store
- Shades & Blinds
- Port Chester, NY
About this business
Handcrafted in the USA since 1946, The Shade Store provides custom window treatments made from the finest materials and exclusive designer fabrics. Visit our Port Chester showroom located on the Connecticut/New York border to meet with a design expert and experience our interactive product displays. View our full collection of shades, blinds, and drapery online and order free fabric swatches to find the right style for your home. With our free measurement service, you can expect your window treatments to fit perfectly. All o... read more
Location details
21 Abendroth Ave, Port Chester, NY, 10573, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent service, they were later than the 2 hour window given. Installer was very polite and well mannered. Also took all the boxes away which was fabulous. Blind looks great!
Great products, great company
Our salesperson ordered the wrong item, which I only realized upon installation. So a new order has to be placed. She was also unavailable/unresponsive to phone and email requests to see that the necessary paperwork for access to our building (which we had requested at least two weeks in advance) was returned. On the morning of the installation I was finally able to get it signed myself.
The only objection I have is the scheduling of the shades. You wait weeks after your shades arrive, and if the installer if not going yo make the appointment time ( thru no fault of mine) you don’t get the next day. You get sent back to the end of the line.
I wasn’t in town for measurements
Had to correct the initial measurements $200 for a 10 minute installation is steep
Here is the note I wrote to my sales associate after my initial appointment was canceled: Thanks, Luke, for the notice about rescheduling the appointment. That said, I have to say this has been a very distressing experience. I literally flew in from Washington DC yesterday to be at the appointment today. And I have to go back to DC this afternoon. The ONLY reason I bought a plane ticket and disrupted my schedule and my life and that of my family was for installation appointment, which was supposed to be today between 10 ... read more
Seamless help and professionalism regarding sales, installation, instruction on how to operate the shades. Would recommend without thinking twice!!!
Great, professional and on-time service.