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The Shade Store
- Shades & Blinds
- Port Chester, NY
About this business
Handcrafted in the USA since 1946, The Shade Store provides custom window treatments made from the finest materials and exclusive designer fabrics. Visit our Port Chester showroom located on the Connecticut/New York border to meet with a design expert and experience our interactive product displays. View our full collection of shades, blinds, and drapery online and order free fabric swatches to find the right style for your home. With our free measurement service, you can expect your window treatments to fit perfectly. All o... read more
Location details
21 Abendroth Ave, Port Chester, NY, 10573, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Neil Thiel couldn't have been more helpful. He even returned a phone call while out of town.
The installation guys were great. They were very precise and careful. However, the scheduling took way longer than it should have and in the time frame that was told to us. I believe our sales person, Brandon, tried hard to get us scheduled but he kept hitting road blocks.
My contact in Atlanta was not kind or polite, very curt and not helpful. The product itself is fine, but the pull chain is ridiculously cheap. It doesn't work well and is very loud. For a $4700 purchase, we are highly disappointed. The quality is sub par unfortunately. Disappointing considering this was my first time to use The Shade Store.
Miquel was a fabulous installer. Was very quick, efficient and tidy. And was really nice and accommodating.
Michael Wallace at the West Hollywood store is fantastic! He is so knowledgeable about all of your products and services and has a keen eye for design. We've worked with him on multiple projects in our house now. He is the reason we will continue to work with Shade Store in the future and recommend your products to friends and family. Thank you Michael!
Tanya from the La Costa store was very helpful in assisting me. She answered all questions and was very responsive and professional. Bob also did a very good and very quick with measuring of our 17 windows, also very professional. Our scheduled installation was between 8-10 Andy arrived around 830am, Andy checked to make sure all equipment was there, staged by windows to ensure no damage, very organized and professional The entire Shade Store team did an excellent job!!!
I wish there was more availability for appointments closer to when the shades were delivered but it wasn’t a big deal. The installer was exceptionally proficient and quick!
From design to installation it was a perfect experience. We will use you again.
I can’t find remote control..