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The Shade Store
- Shades & Blinds
- Port Chester, NY
About this business
Handcrafted in the USA since 1946, The Shade Store provides custom window treatments made from the finest materials and exclusive designer fabrics. Visit our Port Chester showroom located on the Connecticut/New York border to meet with a design expert and experience our interactive product displays. View our full collection of shades, blinds, and drapery online and order free fabric swatches to find the right style for your home. With our free measurement service, you can expect your window treatments to fit perfectly. All o... read more
Location details
21 Abendroth Ave, Port Chester, NY, 10573, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great people .
Gretchen was one of the best customer service people--in any field--that we've interacted with. Personable, knows her stuff, went above and beyond--just wonderful. We'd recommend her to anyone. We also appreciate the Shade Store in general is very customer-oriented, and we will certainly be back for our future shade needs.
Installer was fabulous!!!! Friendly and did a wonderful job. Couldn’t be happier.
I'm very happy! Thank you so much!
Both times that i have ordered from you the rods have arrived dented in shipping. You are always quick to replace these, but please review your packaging as it does create and inconvenience for the client.
Fabric not as expected. Cords not secured to wall
Much too expensive.
The measure fellow didn’t measure an Entire wall of windows. Our sales person came over and did it herself. The shade unraveled the 1st time we used it. The motor fell into the roller. We had to have a technician repair it. The installers stuffed our trash and recycling bins on their way out. I did not notice at the time but have not been able to use them. That was irritating.
Some items were measured incorrectly and the installers will have to make another trip. Management and my salesperson are on top of the situation and I am just waiting for another date. Everyone involved has been attentive to our needs.