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The Shade Store
- Shades & Blinds
- Port Chester, NY
About this business
Handcrafted in the USA since 1946, The Shade Store provides custom window treatments made from the finest materials and exclusive designer fabrics. Visit our Port Chester showroom located on the Connecticut/New York border to meet with a design expert and experience our interactive product displays. View our full collection of shades, blinds, and drapery online and order free fabric swatches to find the right style for your home. With our free measurement service, you can expect your window treatments to fit perfectly. All o... read more
Location details
21 Abendroth Ave, Port Chester, NY, 10573, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 11:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Everything went smoothly. Contractors were amicable, professional and extremely well mannered. Top job!
Everyone was very helpful and entirely professional. I am very pleased. Thank you.
Everything was so smooth and easy! I appreciate all the hard work each individual puts into the process. Thank you so much!
Throughout the process, Nathan, our sales rep, provided exceptional customer service and communication.
The only complaint is that the package is SO huge and I was not prepared so I had to hire a guy to carry it up the stairs since it didnt fit in our service elevator which is quite large. I was surprised by the length. But all else was good!
Sales, Measurement and Install were all excellent.Everyone I dealt with was professional. I love the window shades. My problem was with the technology and processing. Order wasn't processed for a few days which caused an installation date after Thanksgiving (I ordered in October). Disappointing. Also getting the window shades delivered a couple of weeks before they could be installed is ridiculous. I had 3 large boxes in my living room before Thanksgiving dinner with 10 guests. Beyond annoying. I love the product but would ... read more
The process took a lot longer than expected or wasn't as seamless as in the past. They also came and installed one room when the product for two others was on site and I don't have a date as of yet for other rooms.
I wish I had understood that there would still be light coming in from the sides around the shades - the product is beautiful but it is a LOT of money to pay for something that is not actually a black out product
13 shades delivered. 6 installed by 1st installer despite all being present. “Only 6 are on my work order” “You should have scheduled 2 installers” “You should have scheduled this job for 8am” In addition, I have many scuffs on my freshly painted walls, extra drywall holes requiring repair and paint from improper placement flush with the window instead of the wall on an inside mount. “It is not on my work order” - however I confirmed it was on my order. I was not aware it was the customers job to manage the installation p... read more